If you have any questions regarding products or services from our online shop check the frequently asked questions section"where to give answers to the most common questions. Also you can get in touch with our service customer 955 15 70 70 by sending an e-mail to email@example.com
Speed: Make purchases in a more agile manner whenever you go again to the store, because you won't have to re-enter your details. Purchase information: access to your orders section and see information of shipments, invoices, returns, etc. Personal data: access all your personal data through a single control panel and be able to modify them when you want. Shipping addresses: you can save multiple shipping addresses: home, work, friends that you usually give Wishlist: save your favorite items and stay always informed of its availability.
Motortool offers you convenience and flexibility so that you make your purchases." So we ship your order for free if the amount of your order is equal to or greater than €125 VAT included for peninsula and €150 VAT included for Balearic Islands and Portugal, lower orders or other areas can consult the applied rates
In Motortool carry out rigorous quality controls to ensure the best quality our products." All our products are warranted against defects in workmanship. To make an enquiry about our product warranty, please contact us through firstname.lastname@example.org
One of the most common reasons is that your email software is by checking our messages as 'spam' and is sending them to the spam folder. To prevent this from happening, add email@example.com to the agenda of your email, so avoid further problems with the receipt of our emails. If you have checked this and yet still not receiving our emails, be sure to have entered the correct address when you created your account with us. Just log in to my account"(if you remember the address you entered)
When you complete the payment of your order, you will receive a confirmation email to let you know that I have received the order. Also we will contact with you in the case that we need more information to make the shipment or if there is any incident with your order.
You must enter the code as you received it, without any spaces. Type or copy and paste the code in the 'Promotional code' box (you can find it in the section "Confirm order" under the articles of your order).
If you have any technical problems while you browse Motortool or to place an order, please contact our team care to the customer that it will do everything possible to help you. To be able to resolve the incident, kindly ask that you include as much information as possible: the Internet browser that you use, the page that you were trying to access and the time in which the problem occurred.
We like to offer several options for payment, Paypal, refund, bank transfer you can refer to them more widely here . Also we take seriously the security, so your information will be 100% protected with us. In addition, in Motortool we treat that you won't have any problem at the time of making the payment, but if any incidents, please get in touch with us.
Prices in our shop as well as catalogues are not included VAT and VAT since sales exempt intra-Community VAT to Canary Islands, Ceuta, Melilla and entities with CIF. In the other cases apply taxes according to law
We hope that you are satisfied with the products purchased in Motortool, but if you need to return it, you have a period of fourteen calendar days from the date of receipt of the order to make your return. You can view the complete process to make a return please click here
To make your purchase at Motortool agile and comfortable, our carrier will give it you in the direction you choose at the time of placing your order. Canary Islands, Ceuta and Melilla shipments are made via post package blue.